How can companies help their employees become wiser?
Three decades ago, the American architect Russell Ackoff, developed what we now know as the “DIKW pyramid”. The DIKW pyramid establishes a hierarchy between Data, Information, Knowledge, and Wisdom. Data is at the base of the pyramid and Wisdom at the apex. Data is a symbolic representation, characteristic, or attribute of something. By itself, it holds no value or meaning. It only becomes valuable when contextualized and processed to extract information. Information is, therefore, the organized, and processed version of data that serves some form of utility. Knowledge is then the use of that information to achieve specific objectives, used for for problem-solving and decision making. At the top of the pyramid, we find Wisdom. A concept somewhat abstract to define, beyond "the highest degree of knowledge." It refers to the evaluation and internalization of knowledge and its relationship with goals and values. We recognize Wisdom when we observe goal attainment whilst avoiding or minimizing conflicts. It manifests in the form of optimal decision-making with calculated risks. At AcuiZen, we help organizations and their employees move up this DIKW pyramid. We do so by utilizing digital technologies to capture data & communicate information. We blend learning content and real work-flow into one simple integrated platform. We help the internalization of knowledge, through our algorithm-based insights and facilitate collaboration between peers and mentors. In doing so, we ensure the preservation and dissemination of contextual knowledge, assimilated through organisational experience. We do so for our mission: to “enable individuals with intelligence and intuition”.
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